Currently at HealthEquity · San Francisco

Designing clarity
inside complex systems.

Product designer specialising in fintech and enterprise — turning dense, high-stakes experiences into ones that feel trustworthy, approachable, and worth returning to.

Last updated May 13, 2026 · San Francisco, CA · —

Featured Work

Custodial Transfer case study thumbnail

HealthEquity · Fintech · Enterprise UX

Custodial Transfer — Digital Cash Transfer

Transforming a paper-based, high-stakes financial process into a confident, compliant digital experience. The challenge: turn a one-shot legacy form into a guided journey — while navigating SSN handling, legal constraints, and operational continuity.

UX Strategy Information Architecture Compliance Design End-to-End Flow Multi-step Forms
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Coming soon

HealthEquity · Fintech

Case Study 2

In progress — details coming soon.

Enterprise Design Research
Coming soon

HealthEquity · Enterprise

Case Study 3

In progress — details coming soon.

Product Design Systems

Side Projects

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AI-assisted Research

Exploring how AI tools can accelerate synthesis without losing the nuance in qualitative research sessions.

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Design Writing

Short essays on enterprise UX, compliance constraints, and the tension between business needs and real human behaviour.

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Form Pattern Explorations

Figma explorations of complex form patterns — particularly for high-stakes financial inputs and multi-step validation flows.

Tools I Use

Figma FigJam Figma Make Claude Claude Cowork Claude Design Stitch Notion Maze Miro VS Code HTML / CSS GitHub

Design AI Research & PM Dev

About

I'm Malavika Oak, a product designer based in San Francisco specialising in enterprise and fintech products. With a background in human-computer interaction, I bring a research-driven approach to every project — balancing business goals, technical constraints, and real user needs. I care deeply about making dense, data-heavy products feel approachable and trustworthy.

Read more about me →